HHallbrook Redress Claim

FCA launch motor finance redress scheme

You could be owed £829* – and we can help you claim.

Are you owed compensation?

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*£829 is the average compensation the FCA expect consumers to receive, as published in their latest Motor FInance Redress Scheme announcement

We are a claims management company with relevant expertise. However, you don’t need to use a third party to make a complaint. If you’re unhappy with a firm’s response, you can refer your case to the Financial Ombudsman Service free of charge.

Important: You should only appoint one representative for your car finance complaint. Appointing more than one firm may cause delays and could result in you being charged cancellation or success fees by another representative.

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What’s the latest?

The Financial Conduct Authority (FCA) has launched a redress scheme to compensate drivers who were unfairly overcharged on motor finance.

  • Up to 12 million agreements could be eligible.
  • Average payout estimated at £829 per agreement.
  • Lenders expected to return around £7.5 billion to customers.
  • Applies to agreements between 6 April 2007 and 1 November 2024.
  • Redress payments for millions of consumers expected from October 2026.

Find out more about the FCA redress scheme

Who could qualify?

If you took out motor finance between 6 April 2007 and 1 November 2024 and were not told about certain commission arrangements between your lender and dealer or broker, you may be owed compensation.

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Why act now?

The FCA motor finance redress scheme was officially launched on the 30th March 2026. Lenders now have an implementation period of between 3-5 months to get ready to start processing complaints and begin making redress offers.

  • Implementation period ends on the 31st August 2026 for Motor finance agreements entered into between 6 April 2007 - 31 March 2014
  • Implementation period ends on the 30th June 2026 for motor finance agreements entered into between 1 April 2016 - November 2025

Lenders will have three months following the relevant implementation period to determine if your agreement is eligible for compensation and make an offer of redress.

The FCA has urged consumers to make a complaint before the end of the implementation period in order to receive faster settlement.

The scheme is free to use but if you don't have time or would simply prefer to benefit from third party representation, then Hallbrook have the relevant experience to handle everything for you.

  • Check if your finance deal fits the FCA’s proposed rules
  • Submit your claim to the lender and act on your behalf
  • Keep you updated on timelines and next steps
  • Handle the claim from start to finish

Register in minutes – we’ll handle the rest.

Register now
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Why use Redress Claim?

A Hallbrook company... experts in finance claims.

Redress Claim is part of Hallbrook - a trusted provider of financial claims support across the UK. Over the past 15 years, we’ve helped clients recover more than £70 million in compensation for mis-sold investments.

Now, our specialist motor finance team is here to do the same for you.

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How much does it cost?

How we charge

  • No upfront fees
  • You only pay if your claim is successful Based on £829... You get – £531 Our fee – £298 (36% inc. VAT)
  • Fee caps may apply See our full Terms for details

You can complain directly to your lender or the Financial Ombudsman for free – but we can take it off your hands.

If you cancel our agreement after the 14 day cooling off period, you may be charged an hourly rate of £120 (inc VAT) per hour for reasonable work undertaken on your claim. We will always treat you fairly and will never charge more than the expected success fee.

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Register your claim today...

...and we’ll handle the rest.

Start your claim